This website and all the information included and services offered belong to Leveller Group S.L., with CIF B65903585 and address in Carrier Diputación, º 348, 08013, Barcelona, Spain; telephone number +34 674 114 311 and contact email firstname.lastname@example.org. The company is registered in the Barcelona Central Companies Registry with the Certification No. 12147441.
The spot in the Camp will be confirmed once the assistant has made and paid the 50% advanced deposit. There is no refund of this 50% advance deposit in case the client decides not to attend to the camp.
Packages are not exchangeable. Only valid for the client that has booked.
Balance is paid 45 days before the camp starts. If the Balance is not paid before this period – 45 days -, the spot in the Camp is automatically available for another client, loosing the spot in the group (even if the Advance deposit has been made).
In case of last minute bookings (45 days before the camp), it´s necessary the payment of the full package.
Cancelation 45 or more days before the camp: The 100% of the Balance payment remains as credit (50% of the total payment) for future camps with Surf Sisters Camps.
Cancelation between 44 to 30 days before the camp: The 50% of the Balance payment remains as credit (25% of the total payment) for future camps with Surf Sisters Camps.
Cancelation between 29 to 15 days before the camp: The 25% of the Balance payment remains as credit (12,5% of the total payment) for future camps with Surf Sisters Camps.
Cancelation 14 to 0 days before the camp: credit not longer available.
Regarding remaining credit, will be available to use for the period of 1 (one) year, starting the same day that the cancelation has been made.
COMPENSATION OR REFUND POLICY
Compensation or refund payments will not be made for changes that arise as a result of situations outside of our control. When we refer to circumstances beyond our control, we mean any event that we, or the supplier in question, could not foresee or avoid, even after taking all reasonable care.
Such circumstances can include, but are not limited to: war or threat of war, riots, terrorist activity, civil strife, strikes and other industrial disruption, technical problems with transport including changes imposed due to rescheduling or cancellation of flights by an airline or alteration of the airline or aircraft type for reasons beyond our control or that of our suppliers; closed or congested airports or ports, natural or nuclear disasters, fire, quarantine, epidemics, health risks, actual or threatened severe weather conditions, Government action, change to Foreign Office advice to advise against travel to your destination, or other events beyond our control.
Leveller Group S.L. has adopted the security dimensions accourding to what is stablised by the Law 15/1999, of personal data protection.
In any moment you can request your right to access, rectify or cancel, by written communication, of your data to Leveller Group S.L., located in Carrier Diputación 348, 08013, Barcelona.
Surf Sisters Camps and Leveller Group S.L. are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may provide your personal information as well as any personal information you provide in relation to the persons whose arrangements have been requested by you, to suppliers and carriers that might be located outside the EU, to enable the operation of the service requested by you.
If you make special requests, which include, but are not limited to, special dietary, religious or disability related requirements, which constitute sensitive information, the relevant data will also be passed to the relevant suppliers and carriers to enable provision of the services to you.
Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Phone: +34 674 114 311